In the case of the COVID-19 pandemic, certain adjustments have been made to our services to ensure the safety of our customers and employees.
We make sure to offer you safe delivery by Canada Post services.
To ensure the safety of our teams, several precautions have been put in place that could cause delays in the processing of your order.
Due to these measures, delivery times could take a little longer than our regular service.
See checkout after selecting your shipping method & courier.
We deliver all across Canada
Order online and receive your purchases quickly, at home or at work.
Your order will be processed within 2 to 3 business days following the transaction and delivered in 2 to 12 business days, depending on your address and chosen delivery service.
For example, here are the delivery times of our shipping partners:
Regular (Canada Post): 2 to 12 business days
Check your chosen shipping method’s estimated delivery time at checkout. Processing time is incorporated. Weekends & Holidays are excluded.
In Canada, we guarantee delivery time estimations. We reimburse shipping fees for all orders that arrive after their predicted date. Delays due to unforeseen circumstances like storms, credit card verification or postal strikes are not counted against allocated delivery times. Note your shipment may arrive before the estimated date.
For deliveries to the United States and other countries, Fair D Canada does not guarantee estimated delivery dates. Couriers’ sub-contract shipments & customs’ variables are unknown.
Free Shipping Within Canada On Orders Over $400
Standard shipping is free within Canada on orders over $400 – before taxes & after applicable discounts.
Surcharges may apply due to dimensions, weight, or remoteness of delivery.
Shipping To The United States
Recipients of U.S. orders are responsible for all fees (taxes, duties, customs charges). We reserve the right to refuse orders to the United States.
Shipping fees apply to orders under $99 (before taxes & shipping). Surcharges apply to Alaska, Hawaii & Puerto Rico.
Shipping Oversized Goods
Shipping surcharges may be applied due to dimensions, weight, or remoteness of delivery.
International Shipping Restrictions
Note that due to supplier agreements, certain products cannot be shipped outside Canada.
These icons denote U.S./international availability:
Shipping to Canada & U.S.A
Shipping exclusive to Canada
If you place an order with multiple products, one or more of which cannot be shipped to your destination, we will remove those products and ship the rest.
Available couriers are displayed at checkout. Note, only Canada Post delivers to P.O. boxes.
Contact Customer Service via Chat or phone 1-438-337-8750 Outside of business hours, please email firstname.lastname@example.org with « CANCELATION OF ORDER #0012345 » as the subject.
Note we ship most orders in 24 hours. If the order you wish to cancel has shipped, we cannot cancel it.